Last Updated: May 28, 2026
/
These Terms and Conditions govern your use of stephendaycoaching.com and your engagement with the coaching services offered by Stephen Day Coaching. By accessing this website or engaging our services, you agree to be bound by these Terms. Please read them carefully.
1. Use of This Website
This website is intended for informational purposes and for facilitating engagement with Stephen Day Coaching services. You agree to use the site only for lawful purposes and in a manner consistent with these Terms. You may not use this site to transmit harmful, fraudulent, or unlawful content, or to interfere with its proper functioning.
The content of this website — including all text, images, and other materials — is the proprietary property of Stephen Day Coaching and is protected by applicable copyright and intellectual property law. You may not reproduce, distribute, or exploit any content from this site for commercial purposes without prior written permission.
2. Coaching Services
Nature of Services
Stephen Day Coaching offers relationship coaching services, including the six-week Conflict Pattern Reset program and ongoing coaching engagements. Coaching is distinct from psychotherapy and does not constitute mental health treatment. Please see our Disclaimer for a full description of this distinction.
Eligibility
Coaching services are available to adults aged 18 and over. By engaging our services, you confirm that you meet this requirement.
Initial Consultation
All prospective clients are invited to an initial consultation prior to beginning any coaching engagement. Fees for all services are disclosed during the initial consultation and are not published on this website. Engagement of services is confirmed only upon written agreement and receipt of payment as described below.
3. Payment Terms
Conflict Pattern Reset Program
Payment in full for the six-week Conflict Pattern Reset program is required prior to the first session. Specific fees are provided at the initial consultation.
Ongoing Coaching
Ongoing coaching is offered as a three-month, twelve-session engagement. Payment is structured in three installments, each covering a four-session block, as follows:
- The first installment, covering sessions 1 through 4, is due prior to the first session.
- The second installment, covering sessions 5 through 8, is due prior to the fifth session.
- The third installment, covering sessions 9 through 12, is due prior to the ninth session.
Specific fees are provided at the initial consultation.
Payment Method
Payments are processed through Stripe, a secure third-party payment platform. By submitting payment, you agree to Stripe’s terms of service and privacy policy, available at https://stripe.com. Stephen Day Coaching does not store your payment card information.
4. Cancellation and Rescheduling
We understand that schedules change. The following policy applies to all individual sessions within any coaching engagement:
- Cancellations or requests to reschedule must be made at least 24 hours before the scheduled session.
- Cancellations made with less than 24 hours’ notice will incur a cancellation fee of $200.
- A session cancelled with less than 24 hours’ notice is not forfeited. The client retains the right to that session, which may be scheduled at a mutually agreeable future date.
Cancellations must be communicated directly to Stephen Day Coaching by email at info@stephendaycoaching.com.
5. Refund Policy
All payments made to Stephen Day Coaching are non-refundable. We encourage prospective clients to make use of the initial consultation to ensure that the program or coaching engagement is a good fit before committing. Once payment has been received and a coaching engagement has commenced, no refunds will be issued.
6. Confidentiality
Stephen Day Coaching treats all information shared by clients in the course of coaching as confidential. Information disclosed in sessions will not be shared with third parties except as required by law. Clients are similarly asked to treat the content of sessions with appropriate discretion.
7. Intellectual Property
All materials provided in the course of coaching — including worksheets, frameworks, written materials, and program content — are the intellectual property of Stephen Day Coaching. These materials are provided for personal use only and may not be reproduced, distributed, or shared without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Stephen Day and Stephen Day Coaching shall not be liable for any damages of any kind arising from your use of this website, your participation in coaching services, or your application of any information, concepts, or approaches discussed in the course of coaching. This includes direct, indirect, incidental, consequential, or punitive damages of any kind.
In no event shall the aggregate liability of Stephen Day or Stephen Day Coaching to you for any cause whatsoever exceed U.S. $100. This limitation applies regardless of the form of the action and whether based on contract, tort, or any other legal theory.
9. Third-Party Links
This website may contain links to third-party websites for your convenience and reference. Stephen Day Coaching does not endorse, control, or assume responsibility for the content or practices of any linked site. Accessing third-party websites from this site is at your own risk.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York, New York./
11. Dispute Resolution
In the event of any dispute arising from these Terms or from your engagement with Stephen Day Coaching, the parties agree to first attempt resolution through informal negotiation. Written notice of the dispute should be sent to info@stephendaycoaching.com. The parties will have thirty (30) days from the date of such notice to attempt informal resolution before pursuing any other remedy.
12. Modifications to These Terms
Stephen Day Coaching reserves the right to update or modify these Terms and Conditions at any time. Changes will be reflected in the “Last Updated” date at the top of this page. Continued use of this website or ongoing engagement with our services following any such changes constitutes acceptance of the revised Terms.
